Support

Email admin@wildthingco.net. We reply within 2 business days (Australian time). Please don’t send selfies or personal documents.

Refunds

Apple and Google take payment for WILD THING, so refunds are requested from them:

• iPhone / iPad: go to reportaproblem.apple.com, sign in, find WILD THING and choose “Request a refund”.
• Android: within 48 hours of buying, request a refund in the Play Store (Account › Payments & subscriptions › Budget & history). After 48 hours, email us with your Google Play order number (it starts with GPA.) and we’ll help.

If Apple or Google can’t help, email us. Your rights under the Australian Consumer Law always apply.

Cancel WILD DELUXE

WILD DELUXE renews yearly until cancelled. Cancel at least 24 hours before renewal in Apple subscriptions or Google Play subscriptions. Deleting the app doesn’t cancel it.

Upgrade not showing?

Open WILD THING › upgrade screen › “Restore purchases”, signed in with the same Apple ID or Google account you paid with.

Privacy

Your selfie never leaves your phone. Read the Privacy Policy, or email us with “Privacy request” in the subject to ask a question or make a complaint.